APPTOIC
All servicesCustom AI agent

An AI assistant that speaks from your data and knows its limits.

Not a generic chat box: an assistant grounded only in the sources you approve, which hands the conversation to a person when it isn't sure.

04
Who it's for

Who is this service for?

  • Support teams answering the same questions every day
  • Companies whose internal documents are hard to search
  • Brands that want pre-sales questions answered quickly

If none of the three fits you exactly, tell us anyway; if we think it isn't a fit, we say so plainly in the process analysis.

Scope

What's included

01

Task definition and limits

What the agent takes on, what it will not answer and your brand's tone are put in writing.

02

Setup on your own data

Your catalogue, policies and documents are connected as sources; answers rest only on them.

03

Handover to a person

Sensitive, unusual or uncertain cases are passed to a human.

04

Measurement and correction

Real conversations are reviewed; missing answers and misunderstandings are fixed at the source.

Process

How we proceed

The same four steps in every service: first we understand, then we write it down, then we build, then we hand over.

  1. 01

    Process analysis

    We map the need in a free analysis and judge the fit honestly.

  2. 02

    Scope and proposal

    We write down what will be built, line by line, and price it with its reasoning.

  3. 03

    Development and testing

    We build the system and test it end to end before you ever see it run for the first time.

  4. 04

    Handover and maintenance

    We go live with training, documentation and controlled maintenance.

Tools

What we reach for most in this work

  • Large language models (OpenAI / Gemini)
  • Retrieval limited to your own data (RAG)
  • System connections via n8n
  • Conversation logging and review

We don't impose a fixed stack. The tool is chosen for the need, the maintenance cost and the scale — and the reasoning is written into the proposal.

FAQ

About this service

Does our data go into model training?

No. Client data is used only for that client; it never goes to another client or into model training.

What if it answers incorrectly?

The agent relies only on approved sources and hands over when unsure. Real conversations are reviewed regularly and gaps are added to the sources.

Which channels does it work in?

Your site, your panel or your existing messaging channels — connected as needed.

Delivery

What you end up with

What this service produces, and what never changes from one project to the next — what is in your hands on handover day.

  1. 01Limited to your data
  2. 02Support and internal knowledge
  3. 03Controlled human handoff

Always included

  • Technical documentation and a user guide
  • GDPR/KVKK compliance and data sovereignty
  • Team training
  • Post-launch bug fixing (for the term of the contract)
The full list is on the pricing page

Let's figure out together which service fits you.

With a free process analysis we map your need and propose a solution built for you, without padding the scope.